REMOTE HANDS
We’ve Got This Wired and Running
Our dedicated, local teams understand that every second of downtime jeopardizes revenue and relationships. Our remote hands technicians make sure that every asset you trust us with is racked, stacked, wired, cooled and running 24/7/365.
Request a Quote
24/7/365
Leverage our onsite, certified technicians to respond to IT needs.
Your extended IT team
Avoid costly disruptions.
Rapid on-site response
No more IT emergencies.
Remote Hands Services
- On-site technical assistance
- Visual verification for remote troubleshooting including circuits, loops and fiber
- Racking and stacking equipment
- Swapping removable media
- Wiring services including moving, securing and terminating cables
- Ladder rack build-outs
- Rebooting, pushing a button, toggling a switch and power cycling equipment
- Relaying equipment status and typing commands onto a pre-installed console
- Labeling equipment or providing digital photos
- Diagnostic and signal testing for cross-connect circuits
- Additional services upon request
Extend your capabilities to the data center floor
Cologix’s expert technicians provide Remote Hands Services that extend our customer’s team and capabilities to the data center floor. We provide you access to a broad North American data center platform but recognize that the best customer service comes from local, on-site experts that work with your deployment daily.
- Access to data center support technicians constantly monitoring the status of infrastructure and services across the entire ecosystem
- Round-the-clock service leveraging our Cologix Command Data Center Infrastructure Management (DCIM) platform to rapidly identify specific services and infrastructure
- Rapid response to service questions, troubleshooting and case management that keeps networks and processes performing at their peak
Request a Quote
Featured Content
MIN4 cements Cologix as the interconnection leader, delivering an additional 16K SQF of power in…
Learn More
Always feel confident and secure in the reliability and stability of your IT deployments. Minneapolis-Saint…
Learn More
On average, Minneapolis colocation customers save 20%-50% on their network bill when choosing Cologix Minneapolis…
Learn More
The Minneapolis region is ideal for any enterprise client with low utility costs, tax incentives…
Learn More
VAN4, Cologix’s fourth Vancouver data center, is a secure, world-class, highly reliable and fault-tolerant, interconnection…
Learn More
VAN3 is the region’s largest neutral data center with direct connectivity to the Cologix-owned and…
Learn More
VAN2 is blocks away from – and connected by a dark fiber ring – to…
Learn More
Vancouver is increasingly viewed as a natural redundant data center site for networks established by…
Learn More
TOR3 is an expansion on the same campus as TOR2 with deep and diverse dark…
Learn More
Our Toronto, Ontario colocation data center can be utilized as a stand-alone, diverse bypass facility…
Learn More
The Toronto colocation facilities at 151 Front Street maintain unsurpassed levels of security, reliability, and…
Learn More
Cologix’s Silicon Valley data center provides unparalleled access to one of the most dynamic technologies…
Learn More
Cologix’s NNJ4 disaster recovery facility provides a furnished and connected workspace for displaced teams, allowing…
Learn More
Cologix’s Parsippany data center merges highly redundant infrastructure and superior design to provide a broad…
Learn More
NNJ2 supports Cologix’s broad spectrum of cloud, colocation and managed services. With flexible power configurations…
Learn More
Cologix’s NNJ1 data center fulfills the diverse infrastructure needs of our customers by offering an…
Learn More
A Tier III certified facility, MTL9 is one of Cologix’s purpose-built data centers for enterprise…
Learn More
MTL8 is an expansion of Cologix’s data center footprint, offering an additional 325K SQF of…
Learn More
Cologix’s seventh, state-of-the-art, Montréal data center provides direct access to the Meet-Me-Room (MMR) at 1250…
Learn More
Within easy access of the Montréal-Trudeau International Airport, Cologix offers secure Montréal data center and…
Learn More
With approximately 1 million SQF spanning 11 data centers throughout the city, we are Montréal’s…
Learn More
Cologix continues to build on our 10-year legacy in Montréal as the city’s oldest and…
Learn More
As Montréal’s leading interconnection and colocation provider, we maintain approximately one million SQF spanning 11…
Learn More
We continue to build on our 10+ year legacy in Montréal as the city’s leading…
Learn More
Location is everything in Montreal. Our Cologix’s entry-level Montréal Colocation Data Centre offers easy access…
Learn More
Connectivity and colocation at MTL11 with a Meet-Me-Room (MMR) in Cologix’s second carrier hotel, offering…
Learn More
MTL10-S is one of Cologix’s largest network neutral data center, offering connectivity via high-count, diverse,…
Learn More
MIN4 cements Cologix as the interconnection leader, delivering an additional 16K SQF of power in…
Learn More
Always feel confident and secure in the reliability and stability of your IT deployments. Minneapolis-Saint…
Learn More
Colocation in Minneapolis On average, Minneapolis colocation customers save 20%-50% on their network bill when…
Learn More
The Minneapolis region is ideal for any enterprise client with low utility costs, tax incentives…
Learn More
Sitting at the highest point in Florida, LAK1 is one of the safest data centers…
Learn More
Our JAX2 data center is in a hurricane-rated building housing the leading enterprise-grade data center…
Learn More
Cologix operates a Jacksonville data center and the Meet-Me-Room (MMR) at 421 West Church Street…
Learn More
DAL3, at the Dallas Infomart and delivers an additional 13,200K SQF and 2.25 MW of…
Learn More
Colocation in Dallas The Dallas market is one of the most active markets in the…
Learn More
Colocation in Dallas The Dallas region is one of the most active markets in the…
Learn More
State-of-the-Art 160K SQF, 18+ MW Data Center A Tier III Certified Constructed Facility, our COL3-S…
Learn More
Cologix’s Enterprise-Grade Data Center Strategically located at the convergence point of the long-haul fiber crossroads…
Learn More
Cologix Interconnection Hub COL1 sits within the golden triangle of Washington DC, New York, and…
Learn More
EN
FR
