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REMOTE HANDS
We’ve Got This Wired and Running
Our dedicated, local teams understand that every second of downtime jeopardizes revenue and relationships. Our remote hands technicians make sure that every asset you trust us with is racked, stacked, wired, cooled and running 24/7/365.
24/7/365
Leverage our onsite, certified technicians to respond to IT needs.
Your extended IT team
Avoid costly disruptions.
Rapid on-site response
No more IT emergencies.
Remote Hands Services
- On-site technical assistance
- Visual verification for remote troubleshooting including circuits, loops and fiber
- Racking and stacking equipment
- Swapping removable media
- Wiring services including moving, securing and terminating cables
- Ladder rack build-outs
- Rebooting, pushing a button, toggling a switch and power cycling equipment
- Relaying equipment status and typing commands onto a pre-installed console
- Labeling equipment or providing digital photos
- Diagnostic and signal testing for cross-connect circuits
- Additional services upon request
Extend your capabilities to the data center floor
Cologix’s expert technicians provide Remote Hands Services that extend our customer’s team and capabilities to the data center floor. We provide you access to a broad North American data center platform but recognize that the best customer service comes from local, on-site experts that work with your deployment daily.
- Access to data center support technicians constantly monitoring the status of infrastructure and services across the entire ecosystem
- Round-the-clock service leveraging our Cologix Command Data Center Infrastructure Management (DCIM) platform to rapidly identify specific services and infrastructure
- Rapid response to service questions, troubleshooting and case management that keeps networks and processes performing at their peak
Featured Content
Sitting at the highest point in Florida, LAK1 is one of the safest data centers...
Our JAX2 data center is in a hurricane-rated building housing the leading enterprise-grade data center...
Cologix operates a Jacksonville data center and the Meet-Me-Room (MMR) at 421 West Church Street...
Our DSM2 data center sits in Cedar Valley’s industrial technology district. Featuring multiple low latency...
Centrally located in downtown Des Moines, our DSM1 data center offers network-neutral access in the...
More room to grow your business at Cologix’s MTL12. The spec sheet covers all the...
Providing added capacity to Vancouver’s downtown, Cologix’s VAN5 delivers an additional 10,800 SQFT and 1.6...
MIN5 expands Cologix’s capacity with an additional 10K SQFT and 1.5 MW of power in...
256K SQFT Scalelogix data center at the convergence point of long-haul fiber and regional carrier...
TOR4-S is a purpose-built data center with diverse dark fiber connectivity between TOR4 and TOR1...
MIN4 cements Cologix as the interconnection leader, delivering an additional 16K SQF of power in...
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On average, Minneapolis colocation customers save 20%-50% on their network bill when choosing Cologix Minneapolis...
VAN4, Cologix’s fourth Vancouver data center, is a secure, world-class, highly reliable and fault-tolerant, interconnection...
VAN3 is the region’s largest neutral data center with direct connectivity to the Cologix-owned and...
VAN2 is blocks away from – and connected by a dark fiber ring – to...
Vancouver is increasingly viewed as a natural redundant data center site for networks established by...
TOR3 is an expansion on the same campus as TOR2 with deep and diverse dark...
Our Toronto, Ontario colocation data center can be utilized as a stand-alone, diverse bypass facility...
The Toronto colocation facilities at 151 Front Street maintain unsurpassed levels of security, reliability, and...
Cologix’s Silicon Valley data center provides unparalleled access to one of the most dynamic technologies...
Cologix’s NNJ4 disaster recovery facility provides a furnished and connected workspace for displaced teams, allowing...
Cologix’s Parsippany data center merges highly redundant infrastructure and superior design to provide a broad...
NNJ2 supports Cologix’s broad spectrum of cloud, colocation and managed services. With flexible power configurations...
Cologix’s NNJ1 data center fulfills the diverse infrastructure needs of our customers by offering an...
A Tier III certified facility, MTL9 is one of Cologix’s purpose-built data centers for enterprise...
MTL8 is an expansion of Cologix’s data center footprint, offering an additional 325K SQF of...
Cologix’s seventh, state-of-the-art, Montréal data center provides direct access to the Meet-Me-Room (MMR) at 1250...
Within easy access of the Montréal-Trudeau International Airport, Cologix offers secure Montréal data center and...
With approximately 1 million SQF spanning 11 data centers throughout the city, we are Montréal’s...
Cologix continues to build on our 10-year legacy in Montréal as the city’s oldest and...
As Montréal’s leading interconnection and colocation provider, we maintain approximately one million SQF spanning 11...
We continue to build on our 10+ year legacy in Montréal as the city’s leading...
Location is everything in Montreal. Our Cologix’s entry-level Montréal Colocation Data Centre offers easy access...
Connectivity and colocation at MTL11 with a Meet-Me-Room (MMR) in Cologix’s second carrier hotel, offering...
MTL10-S is one of Cologix’s largest network neutral data center, offering connectivity via high-count, diverse,...
MIN4 cements Cologix as the interconnection leader, delivering an additional 16K SQF of power in...
Always feel confident and secure in the reliability and stability of your IT deployments. Minneapolis-Saint...
Colocation in Minneapolis On average, Minneapolis colocation customers save 20%-50% on their network bill when...
The Minneapolis region is ideal for any enterprise client with low utility costs, tax incentives...
Sitting at the highest point in Florida, LAK1 is one of the safest data centers...
Our JAX2 data center is in a hurricane-rated building housing the leading enterprise-grade data center...
Cologix operates a Jacksonville data center and the Meet-Me-Room (MMR) at 421 West Church Street...
Our DSM2 data center sits in Cedar Valley’s industrial technology district. Featuring multiple low latency...
Centrally located in downtown Des Moines, our DSM1 data center offers network-neutral access in the...
More room to grow your business at Cologix’s MTL12. The spec sheet covers all the...
Providing added capacity to Vancouver’s downtown, Cologix’s VAN5 delivers an additional 10,800 SQFT and 1.6...
MIN5 expands Cologix’s capacity with an additional 10K SQFT and 1.5 MW of power in...
256K SQFT Scalelogix data center at the convergence point of long-haul fiber and regional carrier...
TOR4-S is a purpose-built data center with diverse dark fiber connectivity between TOR4 and TOR1...
MIN4 cements Cologix as the interconnection leader, delivering an additional 16K SQF of power in...
Always feel confident and secure in the reliability and stability of your IT deployments. Minneapolis-Saint...
On average, Minneapolis colocation customers save 20%-50% on their network bill when choosing Cologix Minneapolis...
VAN4, Cologix’s fourth Vancouver data center, is a secure, world-class, highly reliable and fault-tolerant, interconnection...
VAN3 is the region’s largest neutral data center with direct connectivity to the Cologix-owned and...
VAN2 is blocks away from – and connected by a dark fiber ring – to...
Vancouver is increasingly viewed as a natural redundant data center site for networks established by...
TOR3 is an expansion on the same campus as TOR2 with deep and diverse dark...
Our Toronto, Ontario colocation data center can be utilized as a stand-alone, diverse bypass facility...
The Toronto colocation facilities at 151 Front Street maintain unsurpassed levels of security, reliability, and...
Cologix’s Silicon Valley data center provides unparalleled access to one of the most dynamic technologies...
Cologix’s NNJ4 disaster recovery facility provides a furnished and connected workspace for displaced teams, allowing...
Cologix’s Parsippany data center merges highly redundant infrastructure and superior design to provide a broad...
NNJ2 supports Cologix’s broad spectrum of cloud, colocation and managed services. With flexible power configurations...
Cologix’s NNJ1 data center fulfills the diverse infrastructure needs of our customers by offering an...
A Tier III certified facility, MTL9 is one of Cologix’s purpose-built data centers for enterprise...
MTL8 is an expansion of Cologix’s data center footprint, offering an additional 325K SQF of...
Cologix’s seventh, state-of-the-art, Montréal data center provides direct access to the Meet-Me-Room (MMR) at 1250...
Within easy access of the Montréal-Trudeau International Airport, Cologix offers secure Montréal data center and...
With approximately 1 million SQF spanning 11 data centers throughout the city, we are Montréal’s...
Cologix continues to build on our 10-year legacy in Montréal as the city’s oldest and...
As Montréal’s leading interconnection and colocation provider, we maintain approximately one million SQF spanning 11...
We continue to build on our 10+ year legacy in Montréal as the city’s leading...
Location is everything in Montreal. Our Cologix’s entry-level Montréal Colocation Data Centre offers easy access...
Connectivity and colocation at MTL11 with a Meet-Me-Room (MMR) in Cologix’s second carrier hotel, offering...
MTL10-S is one of Cologix’s largest network neutral data center, offering connectivity via high-count, diverse,...
MIN4 cements Cologix as the interconnection leader, delivering an additional 16K SQF of power in...
Always feel confident and secure in the reliability and stability of your IT deployments. Minneapolis-Saint...
Colocation in Minneapolis On average, Minneapolis colocation customers save 20%-50% on their network bill when...
The Minneapolis region is ideal for any enterprise client with low utility costs, tax incentives...
Sitting at the highest point in Florida, LAK1 is one of the safest data centers...
Our JAX2 data center is in a hurricane-rated building housing the leading enterprise-grade data center...
Cologix operates a Jacksonville data center and the Meet-Me-Room (MMR) at 421 West Church Street...
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