FAQs: What support services are available at NNJ3?

Cologix understands that your critical infrastructure needs expert care and attention at all times — and NNJ3 is built to deliver it. Our purpose-built, single-tenant facility offers 24/7 Remote Hands services, giving you immediate access to experienced on-site technicians whenever you need them.

Whether you require an emergency server reboot, hardware installation, cabling management or routine maintenance, Cologix’s Remote Hands team is ready to step in. This service helps keep your systems running efficiently, minimizes unplanned downtime and removes the need to dispatch your own staff to the facility for time-consuming tasks.

By extending your IT team with Remote Hands, you gain the flexibility and peace of mind that your mission-critical infrastructure is always supported. This level of on-site assistance is especially valuable for businesses that rely on NNJ3’s high-density deployments and hybrid IT environments, where quick response times are essential.

Combined with NNJ3’s redundant power, advanced cooling and robust security measures, Remote Hands services complete the package for businesses that demand operational excellence. With Cologix, you can focus on your core business while we handle the rest.