FAQs: What kind of support does Cologix offer at VAN4?

Cologix knows that dependable support is critical to your business’s success — and at VAN4, we’re here for you every step of the way. Our Vancouver facility offers Remote Hands services 24/7, ensuring that expert help is always available when you need it most. Whether it’s routine tasks like equipment reboots, troubleshooting hardware, or managing cabling, our experienced technicians provide fast, reliable assistance to keep your operations on track.

This hands-on support minimizes downtime, saves your team valuable time and resources, and allows you to focus on your core business objectives. In addition to Remote Hands, Cologix’s customer-first approach means you’ll always have access to our dedicated support teams and technical expertise, no matter the time of day.

With VAN4’s secure infrastructure, robust connectivity options and trusted operational support, you gain a strategic advantage in managing your colocation environment. We’re more than just a data center provider — we’re your partner in keeping your systems resilient and your business moving forward.

Choose VAN4 for the peace of mind that comes from knowing your infrastructure is supported by an experienced team who cares about your success as much as you do.